Frequently Asked Questions
Who are the regulatory body for Home Care Services?
Westvale Home Care are fully registered with Care Quality Commissions.
Are staff fully trained?
Yes, staff undergo a full induction programme before they commence work, as well as observation checks while working. All staff are also required to attend yearly update training in all mandatory subjects.
How do I set up care services with Westvale Home Care?
Contact Westvale Home Care via the webpage enquire link, email or phone and we can make an appointment at a convenient time for you, for us to visit you for a friendly chat about how we can work for you.
How long do my care calls have to be?
We can visit anything from a simple 15 minute welfare check to a full days service, tailored to individual needs.
The care we provide is about you and can be tailored to suit your requirements.
What tasks can I get help with?
Once we have met you, we will agree a care plan with you that will be tailored around your needs.
Care plans can regularly change and evolve, we will review this to ensure the care you receive is exactly right you.