As a small family run business, Westvale Home Care are able to offer a personal service to the individuals in need of care and support. Each customer will have a bespoke care plan devised to best suit their needs, choices and preferences.
A dedicated member of the team will be assigned to them to help with any questions or concerns they may have. Customers can rest assured that Westvale Home Care are fully regulated with The Care Quality Commission and all staff undergo full background checks including full DBS and reference checks.
All staff attend full induction training which includes, The Care Certificate. In addition, all staff will be accompanied by a senior member of staff until they have completed a shadowing period and signed off in all areas of training and regulatory checks.